I've used Affordable Care care twice for repairs on my 2017 Jeep Wrangler Sport, and both times they've done an excellent job. Very up front & honest people, as well as very knowledgeable. I'd much rather use these competent, honest & reputable LOCAL folks, as to use one of the National Chain stores where the bottom line is their only concern. Thanks Affordable Car Care, Keep up the Outstanding Work !!!

I have always had an incredible experience at Affordable Car Care. They are timely, beyond fairly priced, and kind. I recommend them to everyone!

I was well pleased with the service. The service team got the job done. I'll be calling for my next oil change, that'll be in about 2,000 more miles. Thanks for getting me back on the road!!

I have had work done there for years and have been well satisfied with my service and results until today. I went to get my oil changed there this morning and was informed that they only had one tech today so it wasn’t possible (that’s reasonable my fault for not scheduling no big deal there). I had the oil changed there last (verified based on mileage and honestly this is where I get my oil changed so makes sense). Based upon my schedule I need to get it changed today, so I went somewhere else. While they were doing the oil change they let me know that the last place I got my oil changed had stripped my oil pan. The bolt was put on unlevel and then torqued in stripping the oil pan. So at this time I essentially have a car with no oil in it. They put on a temporary plug and finish. I go back here and verify that the mileage means this is the last place I got an oil change and what I get is well since it is already done we can’t take responsibility for it. While I can understand the position what I have is a scenario where I only had 2 winning choices 1) have affordable be the one to find it and then be honest about it (I am unsure if I feel they would) or 2) before they took off the plug I would have needed someone to tell me before trying to get it off and then drive back and hope affordable car care would believe me. In essence I didn’t have a lot of good options; furthermore, when I went back to affordable really all I got was it for sure someone else’s fault and they couldn’t take responsibility. I could have more reasonably come to intellectually understand her decision had I been granted some empathy towards my situation of being out hundreds of dollars. Obviously I didn’t get a quote from them as there is at least a 50/50 chance that the fault lies on affordable’s end. I get that mistakes happen and that they are running a business - I am reasonable, but not even an ounce of understanding and that makes the situation much worse. I didn’t necessarily expect them to take full responsibility or even some (would that have been appreciated sure) - but less protecting yourself and more understanding of someone else’s feelings/situation at the very least me leaving at least feeling as if I wasn’t the issue would have been appreciated. Needless to say no more business from me as I have no trust anymore - that is unfortunate as before today I felt otherwise - now I don’t have trust in their service both as mechanics and customer service soft skills.

This is the best car service in Powell Tennessee. Fortunately I found Affordable Car Care when we first moved to Knoxville. I have asked for recommendations at Auto Zone and they sent me to this honest Car Mechanics business. It is a very reassuring consideration to have a service like this and know they have earned their good reputation. Today I had one of my cars towed over to Affordable. The toe truck driver done highly of Affordable Car Care. cmilton111 Google Guide - Level 9 6.10.2020