Reviews
WARNING !!!! SCAMMED!! 25$ PATCH DONE INCORRECTLY NOW I NEED TO BUY A NEW TIRE MANAGER WONT HELP Had a flat in Dallas went home to San Antonio 1 hour into my drive I hear rumbling and tire gets shredded. They didn’t reset my tpms light so it was on the whole time they said just drive and it’ll go away. Of course I called manager said come back to Dallas so we can TALK?! Also 25$ FOR A TIRE PATCH THAT WASNT EVEN PUT ON RIGHT ??? CANT EVEN REFUND ME AND OFCOURSE I PAID CASH. PAY CREDIT CARDS BECYASE YOU CAN ALWAYS BACKCHARGE IF THEY FAIL TO DO THE JOB RIGHT YOU HAVE BEEN WARNED!!!!!!!!!!!!!!
I started out my morning with a very low tire. I stopped by Alternative Autocare as it was in my neighborhood. This was my first experience here and while the weather was awful, the service was great. The service team took me in quickly even though they seemed pretty busy. They repaired the tire and got me back on the road super fast. Total time spent waiting was roughly 20 minutes. I live fairly close by and will now be using them going forward.
This is right near my place so I just called with 45 min til close to see if they could patch my tire quickly before the weekend. I had hardly finished with what I needed before they told me to come in! They had me on patched and on my way in 20 minutes and for a fair price. Very pleased with the service for both customer and car!
DORIS WAS VERY HELPFUL IN PROVIDING ME WITH CUSTOMER SERVICE AND EXPLAINED Things to me concerning my car. Great Customer Service. Alternative Motorcars has chosen the right person for the job!!!
Mohammed is a great guy - had an alignment done and my car broke down the next day due to something completely unrelated, but I called and yelled at him inappropriately, he was extremely professional and explained to me what was going on, and told me he was glad I was safe even after I behaved poorly on the phone. He does good work & is a great dude.
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