REVIEWS

(Chick-fil-A)

Reviews

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Craig Johnson
★★★★★

Pulled up, placed my order and was gone in 7 minutes. I was greeted with smile. The service was fast and accurate. The was outstanding. Can't wait to go back. Thanks Chick-fil-A.

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Cj Salazar
★★★★★

The food was good! You can't go wrong with the spicy chicken sandwich from Chick-fil-A - it always hits the spot. And the employees were amazing - so friendly and welcoming. I even saw one of them help an older man find something he had lost - it was super sweet of her!

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Tyler Carrette
★☆☆☆☆

Worst dine-in experienve at cfa. Jake Smith @East Pearland would never. Walked in with my wife just before 3pm (not busy) and there was one person in front of us and 3 more behind came in. Stood for at least 3-4 minutes waiting for our orders to be taken which shouldn't have happened given that there were 2 leads and an employee just standing there talking, one of which made eye contact with us several times before finally coming to the register. Worst part of our time there was the dining room which was disgusting. Every trash can was overflowing, tables weren't clean, floors were wet or sticky, and they had no staff member checking on tables for refills, trash, or anything. Mind you the dining room had about 6 tables occupied. When they brought our food they didn't give us any napkins with it, nor did they offer refills or to get us anything else we may have needed. My food was fine except both of our fries were pretty skimpy. My wife's 3ct strips were basically XL nuggets, no bigger than my pinky. And for $5? Definitely sticking with East Pearland from here on.

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Casandra Hartmann
★★★★★

After realizing we forgot our umbrella during heavy rain, the manager kindly escorted us to our car under an umbrella. Such thoughtful customer service was greatly appreciated.

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Alicia Martinez
★☆☆☆☆

I don't usually stop at any chick fil a because the lines are ALWAYS soooo long you'd think they're giving stuff away, but in this particular case it was worse than normal. After I had pulled in to the drive thru, the girl who was taking the orders seemed to be moving at a snails pace compared to her colleagues, to make things worse she seemed to be having a conversation with the customer in front if me. To add insult to injury still, that customer placed a HUGE order. Long story short, 4 cars went ahead on the next lane, that how LOOOOONG ot took. If anything I think they should have a BETTER system in place for inconsiderate customers who like to place large orders through a drive thru. The same girl taking my order was very unapologetic and borderline rude. I don't know if the previous customer put her out with her huge order or what, but this only severed to reiterate how I will never stop at another chick fil a again.

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