Discount Car Wash

I was very unsatisfied with the customer service here. They did a bad job with a basic carwash. It was like the car didn't even get washed with fingerprints on the doors and windows. When I asked for the manager, she just pointed him out. They treated me like I was in the wrong for wanting my car washed properly. I dropped it off at 11:20. They said 40 min it would be ready. I returned at 2:30, and it was sitting there with dust that was not washed off and water spots. The manager offered to rewash it, but I had left it there with plenty of time to have it done right, and I had to get back to work. It's not acceptable, I will not ever go back there, nor will I recommend it to anyone. Customer service should be a business's first priority. I don't think the customers are always right, but when you have good customer service, you will always have happy and satisfied customers. ????

Ok my van was disgusting I can’t deny that. I have 5 kids and hadn’t gotten a wash in a couple months so imagine that. I showed up about 5:15ish. 1- the ticket writer was on his phone and didn’t recognize I was there for about 5 min. I immediately got out and started throwing out all my trash and began to vacuum my own trunk and the other employees were talking about how bad my van was in Spanish not knowing I slightly understood them. Not one time did and employee stop me. I know this is a full service car wash. I basically cleaned my own van out. I did pay for a 25$ wash and tipped everyone who vacuumed my van 5$ separate from the guy at the end. Customer service is everything and there was no customer service here at all. I got talked about and got ugly faces at me. Don’t get me wrong I did get my own trash out as I always do at other washes and while so I always get stopped but not here. Also the cashier was rude as well no hospitality what’s so ever not a smile not a hi welcome in nothing all I got was its 25$ and do you want an air freshener. That’s it! The wash came out good but the customer service was not here. Excuse the typos and punctuation.

First & last time I ever come here.I pull up sat there while employees just looked at me. When I paid the man left didnt say a word.Finally a man directed me to pull forward. The inside was not wiped down at all. When they motion that the car was finished I looked at the tires and asked did you do the tires.Man shook his head yes. My five yr old would of done a better job.photos included.If you want to throw $15 down the toilet come here. 0/10 Worst car wash experience ever