El Mercadito

BEST DONUTS! I will never go back to Krispy Kreme for a donut. These were fresh and delicious! The food looked dried out and unappealing, I didnt buy food, so I cant speak to that. I can see what others are saying about customer service. It could be much better.

The baked items are delicious and homemade tortillas are authentic. I always go and buy the tres leches cake by the slice I got in line the other day to buy the last three slices of cake I told the cashier to save me at least one slice of tres leches cake please before it sold out since she was trying multitask. The Customers that were still looking at the cakes deciding what flavor they were going to buy and she ignored me and sold the last three slices to the customer who were undecided in front of me but since they were waiting and asking what flavors were good I had already told her ahead of time about saving me at least one slice and when she ignored me and went ahead and bagged up the last three slices to sell to the other customer I asked her right there did you save me the slice I asked for she tells me I already sold the last three slices and you didn’t tell me A slice you said a whole cake telling me what I didn’t say. That experience I had with the cashier was disrespectful she just laughed thinking it was funny. Don’t tell a customer something they didn’t say and laugh at them.

Every single time we have ordered food from here, our order has been wrong. I have ordered in Spanish and in English, by phone and in person and every single time, they get something wrong. It makes me wonder if it is on purpose. The food is good but the service is not.