REVIEWS

(El Ranchero Mexican Restaurant)

Reviews

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Awesome Sauce
★★★★★

I went for my birthday yesterday and really enjoyed myself. The waitress was very attentive and kind. The food was so good! And I got a free shot for my birthday. Will return for sure.

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Tom Edmondson
★☆☆☆☆

So I truly do not like giving bad reviews. But this is another bad review I have to give. So they do not have a high rating on their reviews I believe it was a 3.5. But the pictures of the food actually look very good. So we ordered a steak, chicken, shrimp fajita. We also ordered a pitcher of the house Margarita. So let's start with the drinks. I ordered a pitcher of Margarita. She ( the waitress) comes with a little small pitcher. When we ordered I specified told the young lady that we wanted a pitcher of Margarita.  I also said that I wanted a shot of tequila. So in the small pitcher of the margarita she (the waitress) says I put your shot. ??? Ok, so that happen, then the food comes out. The fajita it has it's sizzle. So we make up our fajita. Take a bite, the shrimp is way overcooked and the steak is too tough to eat. The pictures of the food looks good, but literally it does not taste good at all. There was no seasoning in the fajita meats at all. The steak was dry and tough. The shrimp was overcooked tough the chicken oh well... no real words to say.  Now be it, when we initially walked in there was an elder couple and the man was fussing at the waitress. Saying that he would stop payment. Now usually in these type of situations I'm nosy so I would ask what happened especially when I'm about to eat food at a restaurant. But in this case I did not. So we try to eat the food we could not, so ask for the check. I received the check to see that they placed gratuity already on the check???? oh. So with only two people in my party being me and my guess. They decided that they are going to charge me for their waitress who did not provide quality service she instantly gets a tip. With bad service.  She's says they do that at all the restaurants ????yeah that's not true. I do not recommend this restaurant to anyone. They are not friendly. The waitress was not helpful. I asked her what do people normally eat from this restaurant. She says did you read the menu "huh??" Not friendly at all and I, who always tip don't like going to restaurants where they feel that they can dictate to you what you're going to pay their waiters or waitresses. I do not patronize places of this statue ever. That's why I love traveling abroad because restaurants in other countries pay their waiters and waitresses fair wages.  P.S. the restaurant is very dusty and I don't believe it's so clean. Look at my pictures I digress.

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Ritchie Jones
★★★★☆

Food wasn't bad at all and was on par with some of the larger Mexican places. That mango daiquiri was good. Atmosphere was cozy. Service at first was great at first but it went downhill when we asked for the check. Waitress was brand new and not fully familiar with the system and i believe she was asking for help from others but nobody helped her until we got with the manager about to check. He then helped her. She said to manager in Spanish that she asked the other girl for help. (Can't blame her) She apologized to us for the wait. We said no problem. We will go again!

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Kimberly F
★★★★★

Atmosphere is comfortable with music and outside seating available. Service was great and food was delicious! ????

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MaiTavia Brown
★★★★☆

This place is currently under new management. We went on an impromptu Father's Day outing and then last night. There is a definite change in the atmosphere. The customer service was excellent. The food was awesome and the staff was pleasant and helpful. This is a great place. They also have the wings/ fries on Sunday for 7.50. This is a great day to give them a try.

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