Started going here a couple years ago for my oil changes rather than the dealership. The quality of the service is just as good, if not better, and the cost is a fraction of what it is at the dealership. I've never had to deal with any upselling here either, whereas the dealership (and other shops) seem to always be pushing some additional, unneeded service on to you. Would highly recommend this shop!

Absolute best mechanic I’ve had to date as a car owner. Very personable customer service, honest diagnoses and prices, and overall excellent car repairs and maintenance. I can say with confidence my car is in better shape while being serviced at Japanese Auto Care than it has ever been since I bought it.

I began using Japanese Auto Care in 2019 and the staff and service has always been wonderful. Communication was great before, during, and after service/repairs. Their front desk attendant always took time to address my concerns, offer education about my car's needs, and never spoke to me in a condescending manner; unlike some other mechanics/dealerships. If my issue was a simple fix, they offered guidance on how to address the problem myself. And if the issue was more involved, then I felt comfortable entrusting my vehicle with them. I never felt pressured to have unneeded services performed and I truly appreciate their expertise, professionalism, and kindness.

My girlfriend took her car here for a routine oil change. They identified a problem with the water pump and offered to fix it. It was expensive but she agreed. When the car was returned the AC would no longer get cold, only blowing hot air. She took the car in and let them know. They refused to accept it could be related to anything they had done. They said it would be x amount more for them to look at it and fix this new problem. She left frustrated. I took her car to another mechanic and explained the situation. He reached his hand in under the hood and reconnected something Japanese Auto Care failed to connect after fixing the water pump. The AC was blowing cold immediately. This took him LESS THAN 2 MINUTES!!!! DON'T TAKE YOUR CAR TO JAPANESE AUTO. THEY ARE PREDATORY AND UNTRUSTWORTHY.

These guys are the best. Honest and fairly priced. Dealer told me I needed new front brakes and the cost would $850. Took my car to Japanese Auto Care and they told me I had 15,000 left on my brakes. I no longer live in Arlington but I still take my car here.