Made an online order ( near closing 7:32 pm on a Sunday) girlfriend goes in went we get there, lady there says she hasn’t seen order yet, check computer and say oh ya, well we have no chicken, hand over receipt and says you will have to call number for a refund, fist off after about 7 calls I realize they don’t answer phone at all. Went back in met someone else that took info and finally get a call from manager saying “ I talked to all my staff and the order has been filled “ call support buy now I’m wondering does this guy not realize they ran out of chicken that night?? He should as a manager, or… was there chicken and the woman didn’t want to be bothered while closing up? Check your dam cameras is my thought! Anyway a week later I still want my chicken. Called the support number they gave, it says the number no longer valid and I have to call #2030 to get new number and pay $4.99 to get, so I did. That operator gave me another number which I called and it too say this number is no longer valid and to call #2030 and pay $ 4.99 probably plus tax again so I’m done with paying. Sent email to support and we will see if they are any better. Would think it would be simple to look back on your cameras and see what was what really. They either really didn’t have chicken or didn’t want to be bothered making it close to closing.

Shame on KFC, not the same since new owners took over, we order a 4 pc meal and a tenders box with popcorn chicken and the tenders were overcooked and maybe the length of my pinky finger and chicken was very small and dried out, fries were very old and gravy was cold…what a waste of $38, I’ll be driving the 1/2 hr to Pembroke and get what I pay for at the Popeyes, you’ve lost my business!!

Ordered tonight from Renfrew kfc and received this raw burger ???????? Also missing a meal after driving 30 minutes home.

Good food, good service. Not very fond of being squished in a tiny room with other customers. I usually order and wait in the car.

Must be under new ownership; always got great food and quick service. Today waited 40 minutes for order and missing part {fries). There was a burnt grease taste (must not have changed the oil). Will not be going back- terrible.