This place needs to be closed down by their head office. The staff are lazy and rude, always out of chicken, serve rotten lettuce on their vegetarian sandwich and close the dining room 30-60 minutes earlier than their advertised closing hours (which is illegal), all this because they lack a Canadian work ethic and only care about going home earlier. The staff also don't wash their hands after handling money and then touching your food (there are often only 1 or two people working there) - which is a major health concern. They behave as though they're living and working in a decrepit slum in the worst part of India. The sooner new people are brought in and the place is cleaned from top to bottom, the better. An inspection of this location is needed by both the corporate Yum brands head office, and by Health Canada. If I had the time I would sue them. We had to go to the next KFC up Tecumseh road to place the rest of our order because we lost total confidence in this place. We encountered another person there who was also placing an order at this Tecumseh location because they too lost confidence in ordering at the Amy Croft location for the exact same reasons. When people leave one location in the middle of an order and have to go to the next closest location, then you know you have a major problem with customer service, work ethics, and personal cleanliness. This location needs it's operating franchise license revoked.

Worst and most disrespectful way that anyone has handled food. I asked for fresh fries and these people literally through the already cooked fires into the oil again. The result was dried out fries and delivery and presentation was horrible. I won't even go into the process I had to go through in order to order through the drive thru. ???? a piece of chicken is not worth the stress and disrespect.

Just waited 20 mins in the drive through for 3 tender box, got a spicy big crunch sandwich instead and I'm not a spicy guy. Now I have no time left on my lunch to go back and get the right stuff. Lunch ruined for 20$

Pros. Order was completed quickly Friendly staff. Not as greasy as it was before. Cons. After my wife asked twice for the sandwich not to be spicy, they used spicy mayo, or whatever it is. Attention to detail, not so much. It's KFC.

Absolutely the worst chicken I have received from anywhere. The bucket was a complete soggy mush of chicken and grease. The chicken was disgusting. I would be ashamed to serve food like that to dogs let alone humans. Hope you guys get your stuff together. Seems to get worse and worse every time I go. This will be the last time I visit this location. Tried to call many times to resolve the issue and they don't answer the phones.