REVIEWS

(Ruben's Auto Service)

Reviews

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Jerome Stach
★★★★★

I've been looking for a good mechanic in my neighborhood finally found went to Ruben yesterday will a dead battery turn out to be that I needed an alternator which they replaced yesterday and my car is running great again. I now have a new mechanic 5 minutes from very good people working there and and the price was rite.

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Sasha Jones
★★★★★

My parents car flooded and wouldn’t start. I called Ruben and he was able to send a tow truck out the next morning. He did a diagnostic but also advised us to check with the dealership or another mechanic first. The dealership estimated $17k and the other mechanic said it was not fixable. I brought it back to Ruben and he was able to fix it in under a week for $2700. Ruben is very kind and honest and I highly recommend him!

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K Silva
★☆☆☆☆

This place is a scam. I came in for my A/C to be fixed and my breaks to be changed. They charged $95 just to run the test to see what was wrong with my A/C. Then quoted me $700something to fix it and $175 for the front breaks. I said no to the A/C, just change the front breaks. When I came in to pick up my car in the morning, he said they changed both my front and rear breaks and it was $175 each. I got upset and said I never agreed to this. He said “oh, it must have been a misunderstanding” and gave me a “discount.” He charged me $150 for each. He was already overcharging me so he gets no kudos for that. I called another place down the street and they said the test for A/C was $50 and breaks about $130. He also said the whole thing would take a couple hours. It took 5. I wish I never came here. Beware.

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Joe C
★★★★★

Ruben and his team have worked on my car about 4-5 times and every time has been an exceptional experience. I’ve worked with two other mechanics in the area before finding Ruben’s shop and none really compare to the experience I’ve had here. You can tell Ruben and his staff are very knowledgeable about vehicles and will get you in and out in a reasonable amount of time. He doesn’t operate outside of his expertise and will be straight up with you if he can’t help. In the past, I’ve taken my vehicle to the dealership to get their expert opinion and diagnose any issues related to my vehicle, then take it to a mechanic for them to do the work. I have found Ruben and his staff have just as much or even more knowledge/experience as any dealership and they go above and beyond the traditional service. You can tell Ruben really cares about his customers and getting them back on the road. Ruben is my go to mechanic for any issues with my car and I would highly recommend him and his team. It’s hard to find any negative feedback about Ruben’s auto shop, but if I truly had to pick, it’s his prices can be a little higher than other mechanics in the area. However, Ruben’s prices are 3-4 times less than what a dealership will charge you. I once had a dealership quote me $2,500 for some work while Ruben was able to get it done for $600. I’ve found that the wonderful service and the ability to get the vehicle in and out in a timely manner makes it truly worth it. After seeing the work Ruben and has staff have performed on my car, I don’t mind the higher price for the premium service. tl;dr: 5/5 Would recommend.

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Alyssa West
★★★★★

It’s really hard to find a mechanic that you can trust to be up front and honest with you about pricing and what is actually necessary for your car. I appreciate how thorough Ruben is while also being clear about what I need to do immediately and what can wait. I’ve had plenty of bad experiences with mechanics charging me an arm and a leg or trying to add on things that I simply don’t need. Very happy to have found a place that takes my dollar and my time seriously!

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