Simpson Import Center

All the mechanics are extremely knowledgeable. The workers of the highest quality that I can find anywhere in this area for sure. They always call and explain everything. They’re always friendly and prompt when you go into the office always a hello and if they’re busy, I’ll be right with you. It’s refreshing to get that kind of customer service.

I had been having trouble with what I thought was an electrical issue with my 2019 Nissan Rogue. Every time I made a left turn the interior lights would flash, and the back seat door locks would click on and off, on and off. In addition, the dash panel indicated that my driver side door was open. When it wasn’t! I took it to the dealer. He suggested it was the wiring on the left side door panel. There were dents on the lower side of the left door panel, which the dealer was pretty sure was a result of my seat belt hitting the metal part of the door when I shut my door and that it had somehow crunched up the wiring in that panel. But they couldn’t fix it. I needed to go to a body shop. I took it to a body shop. They were able to take out the dents caused by the seatbelt banging against the lower door. Still had a problem. Finally I took it to Simpsons Automotive. Mike was fabulous. He listened very carefully to me and admitted he had never seen anything like this before but he’d . Check it out. He was very professional and polite. In less than an hour, he had figured out what it was and corrected it and charged less than half of what the body shop charged me to remove those dents. He made my day! I told him I would tell as many people as possible about the great job Simpsons Import Auto did to repair my car. And that’s what I’m doing!

Have had my vehicles serviced at Simpson Import Center multiple times. Really happy with the service and experience. Honest and fair pricing. Quality work. Great communication. We are very fortunate to have Simpson Import Center in our community.