I go out of my way to avoid this place even though it’s less than a mile from my house. Unpleasant staff and a VERY poor variety of merchandise. Do not spend your hard earned money at this location! I’m surprised they are still in business. Try Hair Queen or Oh! beauty instead. The staff at those locations are friendly, helpful, and the variety is much better.

You can find basically whatever , for African Americans and other minority hair care needs

Please don’t spend your hard-earned money in this place! The customer service provided by this establishment is bottom of the barrel. They refuse to greet or acknowledge that you are even present. The male cashier might as well be a wall with no emotion or even the human decency to speak back if you talk to him. The owner is just as worse. Drive past this place, please. If this establishment can see that WE are needed and not the other way around, I bet they would check their attitudes. Please, ladies, go elsewhere to purchase your products

I will never purchase another item from this place. I bought 2 hoop earrings 2 pairs and both pair broke on me 10 days later I go to take them back and he tells me he cannot give me a refund are you serious? I even had a receipt and they still did not take them back or give me credit. I will no longer be a customer at Solid Gold on master lake

The items at this store are okay. The people are the problem. The customer service sucks, and the people behind the desk make "sideways comments", or sly comments filled with sarcasm if there's something you don't like about an item. Their whole tone seems like they feel you need them, not that they need you. I guess this is what one could expect from a store situated in the ghetto part of town. Now I just go to Madison beauty stores for my needs. Their attitude is not a while lot better, but it is better. I'm almost to the point of just ordering beauty supplies online.