Decent service, pleasant staff and by far the best looking Starbucks in Edinburgh. Loved their interior. Spacious and modern! Plenty of parking space and outdoor seating. Good selection of pastries and sous-vide dishes.

Worst Starbucks I've been too. This used to be great. What shame. Too many staff overcrowding a busy serve bar. Long wait times. Missed / wrong orders. Food is woeful (see that pic!) Terrible.

Ordered a dairy free hot chocolate and they added dairy cream on the top. These businesses need to understand they can kill people doing things like this. Luckily I could smell the sourness as I opened it.

Descent service coffee was okay. This new shop is light and airy due to the large windows with ample seating. Albeit strangely unwelcoming. The layout is muddled, the queue starts at the further most point of the counter, meaning you have to squeeze past those waiting to be served. Then there's the toilets. Small individuals, cramped with oversized sinks. Totally impractical, place must have been designed by a teeny tiny person who doesn't like right angles or understand process flow.

Eco friendly, beautifully fitted Starbucks but very busy place. The reason for 3 stars, I have ordered tall (second from small) cappuccino but they gave me the 3 rd or 4th size, but they poured 2nd amount of coffee and lots of milk. But this happened after 10 mins of wait, wait because they were preparing online orders and put me on hold. I understand the reason being wrong cup, I didn’t raise this issue because another 2 delivery drivers were waiting outside so I left the place with the cup. Could be better if they have separate place for online or enough people to deal with the orders. I feel sorry for the staffs.