Reviews
**** Supplemental 12–28–16: I received a phone call today from a gentleman from the car wash named Marshall. This was unexpected, since it had been a while since I had written this review or utilized their services. However, I was pleasantly surprised that he took the time to contact me and apologize for the issue with his car wash pipes (see below) bursting. He also suggested that I speak to one or two people in particular when I go back and was offered a complimentary car wash. I appreciate his taking the time to return my call and added two stars to this review because of this. Unfortunately, without actually having used the car wash itself I wouldn't want to give a five star rating even though Marshall's response to my voicemail was, in terms of handling the complaint, five star response. If more managers and companies considered the long-term value of customer satisfaction a little more often and did simple things like this, they would probably receive much better feedback not only on Google, but in their revenue as well. So, thank you, Marshall for returning my call. :-) **** (First Review): After feeding the machine my coins, water went everywhere except through the nozzle like it should have. The pipe, evidently, had burst. In their defense, it's possible that this last cold front caused the problem, I'm not sure. I am sure, however, the only thing I got from this car wash was very soaking wet and a couple dollars poorer. I left a note on the coin intake so hopefully no one else will have to have the same experience I just did. SUPPLEMENTAL: I called the number on the box and was sent straight to voicemail. I'll update this review if they return my phone call. *** I never received a response.
The place is not well light at all. Hard to see your washing job on your truck. It only gives you tokens for your money. Not quarters. Place is dirty and has trash sitting outside of it. Like really. Clean this place up and make it presentable.
Went to wash my vehicle like I usually do they’re usually don’t have any problems however this time machine took and get my money I’ve been calling and calling the number online no response since Monday today’s Wednesday Been calling every day three or four times a day leaving message machine kept $20
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