El Paseo Laundromat

I usually come to this laundry mat once a month every month for the past 6 months.. normally I don't have any issues.. but this time, I used the super loader for $5.. the laundry mat was packed.. but for some reason there was no water coming into the machine.. I called the attendant over and showed her there was no water.. with 9 mins remaining and it was supposed to rinse it started washing and adding water .. I tried to explain there was no water my clothes didn't wash . The lady didn't speak English so it was difficult, so I talked to the owner, who yelled at me. Told me he watched the camera's and I put to much clothes.. the washer was not stuffed full, but it had a load, that's why I use the bigger washers .. The person on the phone was rude, yelling at me and totally jerk about it all.. I won't be coming back with the service I got . Be aware watch your clothes to make sure there actually washing.. Now I gotta pay to wash my clothes again someplace different pay for soap, bleach and softener all over again.. the clothes didn't even smell clean . If I could post pics of the loads I would.. karma.. Sorry I don't know how to respond to your reply.. But first you didn't want to hear what I was trying to explain. You maybe to say maybe 1 washer could possibly be overloaded, but to have 2 washers side by side.. I stood there and watched the machine.. Both washer just tumbled, when it should have washed, when it got down to 9 mins remaining all of a sudden the water in both machines started to collect. Normally my clothes come out smelling like soup, bleach or softner... Both loaded were wet and definitely not clean.. So I guess a level cart full of white clothes is overloading a 6 load washer.. Oh your so called refund if that was a refund Doesn't happen until after my post and As 'm walking out the door with 2 loads of dried folded laundry and 2 loads of wet dirty clothes,.your attendant starts to approach me, and I kept walking. That's how you offer a refund????

The best place in town to do your laundry. New machines, staff on sight and very friendly. By the time I figured out the cost to wash, dry, soap, fabric softer, and my time. I decided to check out their wash, dry, fluff, and fold service. It was cheaper to have them do my laundry. I love this place ???? Great Customer Service!

Been going to this location for many years. The best Laundromat around. The Staff is always very helpful and very pleasant.