Heron and his team Are the best. Honest reliable and friendly , and will never fleece you .

We’ve been coming to see Ben and Piano for over 20years. Came in the other day for a simple oil change to see the shop has changed owners. I have never had a simple oil change that end up costing me almost $200. First of all, without asking they decided to take my van for a test drive and a full car check up/inspection. Then, it took them over an hour and half to finish the oil change. Lastly, again without asking or any heads up they added a 2%credit card service charge to the bill. When I brought this to their attention they simply replied “yah that’s what we charge” not a simple care is given. I would be happy to pay in cash or use my debit card if I was given an advance notice before paying my bill; but in the end it was their nonchalant attitude that put the last nail in.

First time ever leaving a review for a business and I didn't even use their services! My vehichle got broken into the night before I was supposed to head back home to Prince George. I called around and was simply told no by every glass place around. I ended up finding a business to replace my window before I left but there were some things that seemed off about this business. When I called Kevin at Excellent auto service he walked me through what to look out for and assured me this other business seemed honest. Kevin also sent me a text with a fake quote to show the other company to use to haggle! Kevin also talked to me on the phone for nearly 5 minuites to make sure I had all the info I needed even though he wasn't able to get my business as I needed it done the next morning on a Saturday. Kevin then followed up the next week with me to make sure everything went well with the other company and I got fair service. I cannot thank Kevin enough for taking time out of his day to make sure I felt comfortable during a brief time of crisis. The customer service I recieved was by far the best I've ever had at any business or company. I can guarantee excellent auto service will give you the most honest, fair, and dedicated service around! Thanks again Kevin!