Reviews
Called in at lunchtime with my wife. Think we were the only patrons at the time. Lady behind the bar was very welcoming and took our food and drinks order. We ordered from the two courses for £10 menu. Starters were with us within a few minutes, once we had finished the mains were straight out Food was very good and portion sizes were great. Excellent value for money. Thoroughly enjoyed our meal, all the staff were friendly and professional, room was very cosy with a lovely open fire.
Would have given 0 stars if posisible.I visited the castle inn with some work friends for a meal. The waiter who served us was absolutely appalling she was very rude making disrespectful and uncalled remarks and giving us dirty looks.We ordered our food and it took about an hour and a half to turn up when it wasn’t that busy in there there was only a couple other tables that had guests the food was lovely but was slightly cold due to it taking so long to come out the peppercorn sauce was way too thick that it wouldn’t come out of the jug it was in. When we had started eating our food about 40 minutes into eating our meal she came over and said is anyone finished as they like to take the plates early as “they don’t want to be washing up till 11 o clock at night” I said that I am not finished yet but she still proceeded to take my plate which still had a portion of chips and onion rings so I only got to eat the steak.towards the end of the night we was discussing whether to have one last drink before leaving to finish the night off when she rudely interrupted in the conversation from behind the bar saying”please don’t I’ve got a 5 year old child I’ve got to get back to” at that point we felt so uncomfortable with the way we had been spoken to throughout the night we decided to finish our drinks and leave the only time she was being respectful to us and showed good customer service was when we was now paying and leaving. I can now understand why the pub was completely empty on a Friday night. The pub was so cold I had to have my coat over my shoulders all night there was a coal fire behind us that wasn’t even lit I wanted to order a drink but felt so uncomfortable that didn’t want to go and ask for a drink and there wasn’t much selection of drinks behind the bar or a drinks menu so didn’t have anything to choose from.
Lots of the meal's are served on wooden chopping boards and it took quite a while for the food to come out, but when we did get them, they were nice.It was a cold in the pub. Service was good
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